Get in touch

Report a machine issue

For the quickest response, note the machine number and message us on Facebook Messenger. We will sort it as soon as we can.

  1. Albert St – Contact Us on Facebook Messenger
  2. College St – Contact Us on Facebook Messenger
  3. Main St – Contact Us on Facebook Messenger
  4. Vogel St – Contact Us on Facebook Messenger
  5. Featherston – Contact Us on Facebook Messenger
  6. Pioneer – Contact Us on Facebook Messenger
  7. Otumoetai – Contact Us on Facebook Messenger
  8. Welcome Bay – Contact Us on Facebook Messenger
  9. Kati – Contact Us on Facebook Messenger
  10. Omokoroa – Contact Us on Facebook Messenger
  11. Opotiki – Contact Us on Facebook Messenger
  12. Feilding – Contact Us on Facebook Messenger
  13. Raumati – Contact Us on Facebook Messenger

Send us a message

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Frequently asked questions

How do I report a broken machine?

Note the machine number and message us on Facebook Messenger, or use the form above.

Yes, please see our customer portal here: https://www.laundrycat.com/

The portal provides customers with the following features:

  • Check Machine Availability: Find available machines at your laundromat before you arrive.
  • Track Your Laundry: Monitor your current wash or dry cycles in real time.
  • View Your Card Balance: View credit transactions made to your GreenCard and print receipts if needed.